Knowledgebase
How do I approve Second Level transactions?
Posted by Tatyana Tavares on 19 February 2018 11:47 AM

It is essential to remember to validate your second level transactions to ensure that your publishers get paid their commission as soon as possible and continue promoting your programme as well as minimizing missed transaction requests. Please ensure you action these transactions within the auto-approve period for your account. This period will have been agreed upon and set-up previously, however if you are unsure of your auto-approve period or wish to change it, please contact the support team. Any transactions that are not approved within this period will be automatically approved and the commission will be upgraded.

To do this, log in to your merchant interface and go to the reporting tab, and click Second Level Sales Admin.  Select which programmes and the date range in which you wish to search the transactions for. Tick off the box/s under the Process Column and select either “Upgrade Selected” or “Decline Selected”. If upgraded, the full commission amount will then be paid out to the publisher.

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